Buying & Selling

Q: How do I create an ad on DMSOKO?
A: Click “Post Free Ad,” fill in details (title, price, photos), and publish! Featured ads get more views.

Q: Is selling on DMSOKO free?
A: Yes! Basic listings are free. Optional paid upgrades (e.g., Featured Ads) increase visibility.

Q: How do I pay for featured ads?
A: We accept Mobile money, PayPal, and credit cards. Payments are secure and processed instantly.

Q: How do I contact a seller?
A: Click “Message Seller” on the ad page. Never share personal payment details upfront.

Safety & Trust

Q: Is DMsoko safe for transactions?
A: We monitor ads for scams but recommend:

• Meeting in public places for physical items.

• Using secure payment methods (not direct bank transfers).

Q: What items are prohibited?
A: Illegal goods (weapons, drugs), counterfeit items, and adult content. Violations lead to bans.

Q: How do I report a scam or fake ad?
A: Click “Report Ad” or email support@dmsoko.com 

We act within 24

Account & Tech

Q: How do I reset my password?
A: Go to “Login” → “Forgot Password” and check your email for a reset link.

Q: Why was my ad removed?
A: Common reasons: expired (30-day limit), violated Terms, or duplicate posting.

Q: Do you have a mobile app?
A: Not yet! Use DMSOKO on any mobile browser—it’s fully optimized.

Business Solutions

Q: Can businesses advertise on DMSOKO?
A: Yes! Register as a “Business Seller” for bulk ad discounts and dedicated support.

Q: How do I delete my account?
A: Email support@dmsoko.com with your request. Data is erased within 14 days.

Pro Tips for Users:

• Boost sales: Use clear photos and detailed descriptions.

• Avoid scams: Deal with verified users (check ratings if available).

Need help? Contact us at support@dmsoko.com